The concept of quality in healthcare services can be easily defined for each stakeholder who is involved in the healthcare business. Considering the number of stakeholders in the healthcare process the definition of quality for each segment would vary according to their role in the healthcare process. One common indisputable thread that binds all the stakeholders in the healthcare process is that of documentation of the care process. Quality documentation of the care process is essential to fulfill all the diverse and often contradictory demands of all stakeholders.Medical transcription is the process of documenting the care process by converting the dictation of the patient- healthcare professional encounter into text format. As the medical transcription process requires focused...