Medical transcription outsourcing: Creation of patient records

Patient records are an essential part of the smooth running of a healthcare facility. They contribute to the actual process of healthcare as well as aid in the reimbursement process. Medical transcription is the process of creating medical records, by converting the audio records as dictated by the healthcare professional into text format. Medical transcription is a specialized service that requires the right team, the right process and the right technology.

Outsourcing medical transcription aids the healthcare facilities to concentrate on providing quality healthcare, by creating medical records in an accurate, speedy, secure and cost effective manner. Not only this outsourcing medical transcription also helps healthcare facilities to curb indirect expenses that they may incur by medical transcription in-house.

What are patient medical records and why are they important?

Patient medical records are the systematic documentation of patient’s individual medical history and care. Patient records consist of the following details:

• Name, date of birth, address, emergency contact numbers, sex, blood type etc.
• Date of last physical exam
• Dates and results of tests and screening
• Major illnesses & surgeries with dates
• List of medication, dosages and duration of prescription
• Allergies
• Chronic diseases
• History of illness in the family

Patient medical records provide medical history. It is a longitudinal record chronicling disease, major & minor illnesses as well as growth landmarks. It gives the healthcare professionals a feel for what happened in the past to the patient. It also provides clues about current illness. Medical records can prove to be invaluable as an aid in arriving at the right diagnosis.

The information in medical records aid in the following:

• Continuity of care
• Basis for planning present and future care
• Assist in protecting legal interests
• Are the base for billing and coding
• For education and research purposes
• Fulfilling statutory obligations

It can be concluded that patient medical records are invaluable in the process of healthcare. And as medical transcription is the process of creating patient records, it is vital that healthcare facilities should evaluate the service provider carefully before outsourcing medical transcription.

The criteria for evaluating a medical transcription service provider are as follows:

Accuracy: This means the percentage of accuracy of the completed transcripts vis-à-vis what was dictated. A minimum of 99% and above would be acceptable.

Turnaround time: Turnaround time refers to the time taken to revert the transcribed report to the healthcare facility. A turnaround time of not more than 24 hours for normal reports and 4-12 hours for STAT reports would be considered ideal.

Data security: The service provider being outsourced to should be HIPAA and HITECH compliant. The medical transcription service provider has to have adequate security measures to ensure that the confidential data transmitted back and forth is safe and secure.

Pricing: Reduced costs are one of the main benefits that a healthcare facility hopes to have, from the outsourcing option. Pricing should be fair and reasonable for the services rendered. Pricing method should also be transparent and simple so that both parties can verify the same at any stage of the process

Technology: The technology used by the medical transcription service provider should not only be secure but should also be easy to use, without having to require extensive training.

Outsourcing medical transcription to the right service provider can help the healthcare facility not only in terms of efficient, effective and economical creation of patient records; it also has other benefits like:

1. Retaining familiar modes of dictation
2. Integration with EMR/EHR
3. Specialty transcription
4. Automated upload of dictation and download of transcripts
5. Archiving facility

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail medical transcription services from TransDyne, click here.

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Medical transcription outsourcing: Save on costs

One of the main considerations in any business decision is the bottom line and the healthcare sector is no different. In fact in the healthcare sector there is a constant struggle to reduce costs and accelerate cash flow. Outsourcing medical transcription can help healthcare facilities in both these areas.

How does outsourcing medical transcription help save on costs?

Medical transcription has been an integral part of healthcare by creating patient records, which serve numerous purposes. Patient records play a vital role in the following:

• Provides the basis of continued care
• Provides information on the progress of treatment
• Acts as evidence in case of litigation
• Forms the basis of coding and billing leading to reimbursement
• Basis for referrals to other healthcare professionals
• Fulfills statutory obligation of maintaining patient records

Though medical transcription is necessary for the smooth running and the financial health of healthcare facilities it is not part of the core business of healthcare facilities. And because medical transcription is the process of creating valuable inputs like patient records it requires time, concentration, investment and skill that could dilute the focus of healthcare facilities from their core business of providing quality healthcare.

Medical transcription needs to be prompt, accurate and secure to ensure the smooth running of healthcare facilities. To ensure this healthcare facilities would have to dedicate a sizable portion of their resources and this would result in medical transcription being very expensive.

Outsourcing medical transcription provides the perfect solution to curb costs and ensures that standards are maintained. A professional medical transcription service provider would ensure:

Accuracy of above 99%: It is important that the information captured in patient records is as accurate as possible. To a large extent accuracy depends on the skills of medical transcriptionists. The skill of medical transcriptionists in turn depends on the service provider having a stringent recruitment policy and a thorough training program. By outsourcing medical transcription healthcare facilities essentially outsource all these activities. The quality of information captured in patient records is high owing to the constant endeavors of the service provider to recruit the best talent and train them to be specialists

Turnaround time of 24 hours: Apart from accurate information, the other main consideration is that creation of patient records should be prompt. This not only helps the healthcare professionals provide quality care but also helps accelerate the cash flow of the healthcare facility, as medical transcription is the foundation for the reimbursement process

Security: Maintaining the confidentiality of patient information is not only mandatory by law but is the basis of the patient-healthcare professional relationship. Outsourcing medical transcription ensures that the service provider provides adequate measures to ensure confidentiality of information during every stage of transcription

Technology that is easy to use: Medical transcription services are aided and enhanced by use of technology. Technology not only speeds up the process and provides for security, it also ensures that healthcare professionals and support staff benefit from numerous features like flexible modes of capturing dictation, automatic uploads & downloads, archiving, HL7 interface, remote printing and faxing etc.

Lower costs: Outsourced medical transcription ensures lowering of costs in two specific ways. Outsourcing ensures that the cost of transcription comes down by 40% to 50% ensuring savings. Outsourcing also ensures that all indirect costs like overheads & utilities etc are also eliminated.

TransDyne, a leader in the outsourced medical transcription industry provides customized solutions to the medical transcription needs of healthcare facilities. TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail medical transcription services from TransDyne, click here

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Medical transcription outsourcing: Get the best deal!

Outsourcing medical transcription has several advantages when done right. It is an important decision that is bound to have a long-term impact on the working of healthcare facilities. Medical transcription is the process of creating patient records from the audio files of the patient-healthcare professional encounter. It is not a one-time service, but a continuous process that supports both operational and commercial aspects of healthcare.

Considering the role of medical transcription in the smooth running of healthcare facilities it is vital for healthcare facilities to choose the right medical transcription service provider to partner them in their documentation needs. The process of choosing the right medical transcription service provider would involve two stages:

Analyzing the current scenario:

Current source of medical transcription: This could consist of in-house medical transcriptionists or independent contractors or a combination of both

Current turnaround time: Turnaround time could vary depending on the source of transcription as well as the patient inflow at any given time

No of medical transcriptionists employed: This would depend on the expected medical transcription requirements

Overheads for medical transcription: The overheads required for in-house medical transcription would comprise of:

1. Real estate
2. Computers, furniture and equipments
3. Utilities, like electricity, Internet charges etc.
4. Consumables
5. Taxes and benefits for employees
6. Management, human resource, Information technology and other assorted staff
7. Working capital

Cost per line of transcription: The cost per line of transcription needs to be calculated including the apportionment of the above listed overheads used for medical transcription

System for handling overflow/holiday/weekend transcription requirements: Considering that the volume of medical transcription required cannot be predicted due to the varied inflow of patients, the idle capacity during slack times and the overtime paid during busy times needs to be calculated

Once healthcare facilities have taken a look at the current scenario regarding medical transcription, the next step would be,

Listing out the expectations from the outsourcing decision:

Minimum or no investment: Outsourcing medical transcription should require very little investment so that healthcare facilities can optimize their limited resources to develop their core business

Saving on cost of medical transcription: One of the main expectations from the outsourcing decision is the enormous savings on cost that healthcare facilities hope to make, in terms of both direct and indirect cost of medical transcription

Minimum resources required: Outsourcing medical transcription should ensure minimum requirement of resources like management staff, administrative staff, support staff etc.

Good quality accurate medical transcription: The accuracy of the information captured in the patient records needs to be as close to 100% as possible to enable healthcare professionals to provide quality healthcare

Fast and efficient turnaround time: Healthcare professionals depend on information from patient records to make healthcare plans and the information from patient records is also vital for billing and coding, therefore the turnaround time commitments provided by the medical transcription service provider should suit the specific needs of healthcare facilities

Secure Medical Transcription: Security of confidential patient information is one of the major concerns that arise during the outsourcing process. It is vital for the service provider to have adequate measures with regards to people, processes and technology

Minimum training: Healthcare professionals and support staff are starved of time, the systems used by the medical transcription service provider should take this into consideration, so that the systems used for medical transcription should be configured so as to require minimal training

Allowing flexible modes of dictation: One of the desired outcomes of the medical transcription outsourcing process is that of healthcare professionals being allowed to retain familiar modes of dictation allowing them optimum use of their limited time

Reports in specified formats/templates: Different specialties/healthcare professionals require patient records to be created in specified templates/formats, it is important to source a medical transcription service provider that can create patient records as per specification

TransDyne, a leader in the outsourced medical transcription industry provides customized solutions to the medical transcription needs of healthcare facilities. TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail medical transcription services from TransDyne, click here

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Medical transcription outsourcing: Providing comprehensive and economical services

The healthcare sector is dynamic with constantly changing needs, new developments, new inventions and new discoveries. It is also a sector that has to work under several constraints and strict code of ethics. The constant endeavor of most healthcare facilities is to maintain high standards of service, trying to keep the bottom-line in the black, all this while performing under a strict code of ethics.

The process of healthcare depends on various inputs to be able to deliver quality healthcare. One of the vital ingredients leading to the successful provision of quality healthcare is information from patient records. Medical transcription is the process of creating patient records from the audio records of the healthcare professional’s narration of his/her encounter with the patient. Accurate and creation of patient records is not only important for quality healthcare, but also important for receivables management and as evidence in case of litigation.

Outsourcing medical transcription ensures that the healthcare facility offers comprehensive and economical solutions for its documentation needs.

How does outsourcing medical transcription provide comprehensive solutions?

Outsourcing medical transcription provides comprehensive solutions for documenting patient-healthcare professional encounters, including:

Accuracy: Outsourcing medical transcription ensures that the patient records are created with maximum accuracy possible. Use of medical transcriptionists trained to be domain experts and stringent quality checks involving several levels consisting of medical transcriptionists, proof readers, unit-in charges and the quality check team ensures that more than one set of qualified “ears” listen to the dictation and try to capture the maximum information possible

Turnaround time: Apart from the accuracy of information in patient records, it is also vital that the information is available to the healthcare professionals on time. Outsourcing medical transcription ensures that turnaround time commitments are adhered to using the right team, right processes and the right technology

Specialty transcription: Medical transcriptionists trained to be specialists in one or two specialties ensure that as new specialties are added to the healthcare facility, there are qualified teams available to provide accurate and timely transcription

Weekend and Holiday transcription: Outsourcing medical transcription provides ensures that the service is available to the healthcare facilities round the clock, including holiday and weekend transcription requirements

Coping with varying volumes of transcription requirements: It is impossible to predict the inflow of patients. And medical transcription requirements are dependent on the inflow of patients. Therefore it is impossible to predict the medical transcription requirements. Outsourcing ensures that healthcare facilities can rest easy on coping with varying volumes of transcription

Formats/Templates: Healthcare professionals require patient records in specific formats or templates. Outsourcing medical transcription ensures that the specifications required by the healthcare professionals is taken into consideration

Archive: Most healthcare facilities support staff and sometimes, healthcare professionals spend an enormous amount of time tracing transcripts. Outsourcing to a professional medical transcription service provider ensures that they have archives making it easy to trace and retrieve transcripts

Flexible modes of dictation: Most healthcare professionals are starved of time, outsourcing medical transcription helps them manage time by allowing them to retain familiar modes of dictation

Managing document flow: Outsourcing medical transcription ensures that healthcare professionals and support staff save on time spent on uploading dictation and downloading transcripts by having a system in place that enables all these functions

Remote printing & faxing: Outsourcing medical transcription also ensures that the healthcare professionals may avail facilities like remote faxing and printing easing their burden

HL7 Interface: Outsourcing medical transcription also ensures that healthcare facilities can protect their investments in EMR/EHR by HL7 integration

Security: Protecting confidential patient information is one of the main concerns of healthcare facilities. Outsourcing medical transcription ensures the security of this information throughout the medical transcription process by securing people, processes and infrastructure

How is outsourcing medical transcription economical?

Lowers cost by more than 40%: By outsourcing medical transcription, healthcare facilities can save more than 40% on their current costs

Restricts costs to cost per line: Outsourcing medical transcription also restricts the cost of transcription to the rate per line and ensures that additional expenses like overheads, utilities, management resources, Information technology expenses are curbed.

It can be concluded that outsourcing medical transcription provides a comprehensive and economical solution to the documentation needs of healthcare facilities.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail comprehensive and economical medical transcription services from TransDyne, click here.

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Medical transcription: The right process for outsourcing

The healthcare process is very specialized and requires the total focus of healthcare professionals, support staff and other associated personnel to be able to delivery quality services. It is important for healthcare facilities to examine all the inputs required for successful delivery of quality healthcare. This enables the healthcare facility administrators to concentrate on the core areas and outsource the rest.

Medical transcription is a vital component required for delivering quality healthcare. However medical transcription is not one of the core competencies of healthcare facilities, hence outsourcing medical transcription increases efficiency and reduces cost. However to maximize the benefits of outsourcing medical transcription, healthcare facilities are required to take a systematic approach to the outsourcing process.

What is the process for outsourcing?

Define the objective/s of outsourcing medical transcription

• Lowering costs: One of the main reasons for outsourcing medical transcription is that of lowering costs. Outsourcing medical transcription ensures that the expense of the healthcare facilities towards medical transcription is limited to the cost per line. Outsourcing helps healthcare facilities avoid fixed costs like salaries and benefits to medical transcriptionists etc.
• Redirecting or conserving the energy of the key personnel: Medical transcription is a process, which requires skills, time and efforts of personnel from various departments like administrative, management and information technology. Outsourcing medical transcription ensures that these personnel can focus on the core business of the healthcare facility
• Better use of resources like capital, infrastructure, technology etc.: Medical transcription requires capital expenditure on medical transcription equipment, server, furniture etc, and other resources like real estate, infrastructure and technology. Outsourcing medical transcription enables conservation and better utilization of all these resources

The objective of most healthcare facilities for outsourcing medical transcription could be a combination of the above given objectives.

What are the precautions to be taken while outsourcing medical transcription?

• Researching the service provider: Medical transcription is an important link in the healthcare chain, it is important to thoroughly research the service provider to ensure that the service provider can deliver on the promises made. Factors like, the number of years the service provider has been in existence, the experience of the service provider is providing flexible services needs to be ascertained
• Verifying testimonials: It is important to verify the references provided by the medical transcription service provider. Testimonials of customers who have availed similar services proves that the service provider is able to deliver services as promised
• Availing a free trial: It is important to test the fit of the medical transcription service provider by availing a free trial
• Defining parameters of service: While outsourcing medical transcription it is important to set parameters for levels of service expected. Setting standards of performance for factors like accuracy levels, turnaround time expected, security standards, pricing & billing parameters eases the process of evaluation
• Checking for customer service channels: Medical transcription is a service, which is needed on a continuous basis. Therefore it is important to check whether the service provider has open channels of communication. Having open channels of communication leads to quick and efficient resolution of issues as they arise.

Following the above given process, enables healthcare facilities to find the right medical transcription service provider.

TransDyne, a leader in the outsourced medical transcription industry offers medical transcription services with the following benefits:

• Medical transcription with an accuracy of above 99% using a team of well trained specialty medical transcriptionists and having a stringent four-level quality check method
• Meets turnaround time requirements of healthcare facilities using the right people, right processes and the right technology
• Uses the character line method of billing, which is explained to the customers in advance, so that all the components of cost are understood
• Has security measures to protect confidential information that not only meet HIPAA/HITECH standards, but exceed them
• Uses technology that is not only advanced but easy to use
• Has been providing outsourced medical transcription solutions for over a decade and has the testimonials of satisfied customers
• Has multiple channels of interaction for customer service to ensure quick resolution of any issues

To avail outsourced medical transcription services from TransDyne, click here

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Medical transcription: Questions to be asked before outsourcing

The healthcare process is  complex, depending on many inputs, one of which is information from patient records. And medical transcription is the process of creating patient records from the audio inputs provided by healthcare professionals of the patient-healthcare professional encounter into text format. Since medical transcription is not part of the core business of healthcare facilities and requires considerable expenses, expertise and investment, outsourcing has proven to be an economical, effective and efficient solution. However outsourcing something as vital as medical transcription needs to be done with caution.

The process of outsourcing medical transcription raises many doubts in the minds of healthcare professionals, healthcare facilities administrative staff and the healthcare facility support staff.

Some of the frequently asked questions, while outsourcing medical transcription are:

1. 
   
   How does the medical transcription service provider ensure accuracy? Accuracy of the transcripts is probably one of the main concerns while outsourcing medical transcription, as this affects quality of care given to patients and the billing procedures.
2. 
   
   How does the medical transcription service provider measure quality? The standards set by the medical transcription service provider to measure quality ensure that everyone understands the components of quality ensuring consistent quality at all levels.
3. 
   
   What is the turnaround time and how does the service provider meet turnaround time requirements? Healthcare professionals need accurate and timely information from patient records to be able to provide quality healthcare. It is important to ensure that the medical transcription service provider can deliver quality transcripts on time. To do this the service provider has to have the right team, the right technology and the right processes.
4. 
   
   What is the method of pricing and how are the bills reconciled? One of the main objectives of outsourcing medical transcription is to enjoy the enormous cost saving benefits. However while outsourcing it is important to understand how the medical transcription service provider calculates cost and whether the service provider is willing to explain bills for services in detail.
5. 
   
   What are security measures to protect confidential patient information? The process of medical transcription involves working with and transmission of confidential patient information. It is important to find out whether the service provider understands the importance of protecting patient information and has measures in place to ensure this.
6. 
   
   Do they have a medical transcription platform that supports easy usage? Advances in technology have aided medical transcription, to the extent that it is no longer necessary for healthcare professionals and service providers to be in the same room to provide effective services. The medical transcription software platform used by the service provider not only provides benefits like speed and security but also adds value to the working life of healthcare professionals and support staff by having additional features like flexible modes of dictation, archives, remote faxing & printing among many other benefits.
7. 
   
   What is the experience of the medical transcription service provider in providing similar services? It is important to assess whether the medical transcription service provider has experience in providing complete medical transcription solutions to all sorts of healthcare facilities. This can be verified by referring to testimonials of satisfied customers.
8. 
   
   What are the channels available for customer interaction? Medical transcription is a service, which requires immediate resolution of queries/ doubts/clarifications as they arise. For this to happen the medical transcription service provider should have open channel of communication and should be available 24/7 to the healthcare facilities.

TransDyne, a leader in the outsourced medical transcription industry offers medical transcription services with the following benefits:

• 
  
  Medical transcription with an accuracy of above 99% using a team of well trained specialty medical transcriptionists and having a stringent four-level quality check method
• 
  
  Quality guidelines to ensure that everybody is on the same page as regards quality
• 
  
  Meets turnaround time requirements of healthcare facilities using the right people, right processes and the right technology
• 
  
  Uses the character line method of billing, which is explained to the customers in advance, so that all the components of cost are understood
• 
  
  Has security measures to protect confidential information that not only meet HIPAA/HITECH standards, but exceed them
• 
  
  Uses technology that is not only advanced but easy to use
• 
  
  Has been providing outsourced medical transcription solutions for over a decade and has the testimonials of satisfied customers
• 
  
  Has multiple channels of interaction for customer service to ensure quick resolution of any issues

To avail outsourced medical transcription service from TransDyne, click here

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Medical transcription outsourcing: Providing quality services

The primary goal of a healthcare facility, no matter how big or small is to deliver quality healthcare, profitably. To provide quality healthcare, healthcare facilities depend on a lot inputs like the right manpower- qualified, experienced, skilled healthcare professionals and support staff, the right equipment – laboratories, scanners, surgical equipments etc and information. Information in case of the healthcare process is available in the form of patient records. To be profitable, a healthcare facility needs to concentrate on reducing cost and quickening the cash flow, by accelerating the reimbursement process.

Medical transcription is the process by which patient records are created by transcribing the audio records of the patient-healthcare professional encounter into text format. However medical transcription requires inputs like capital investment in transcription equipment, training, allocation of real estate, use of information technology resources and other valuable resources.

Outsourcing medical transcription is an effective, efficient and economic fix for creation of patient records, thus helping in providing quality healthcare. Not only this medical transcription also helps in achieving the other goals of the healthcare facility by reducing costs and accelerating the receivables cycle.

How does outsourcing medical transcription help healthcare facilities achieve their goals of providing healthcare profitably?

Providing quality healthcare: Outsourcing medical transcription contributes to the achievement of this goal through the following means:

1. Maintaining accuracy: Outsourcing medical transcription ensures that expertly trained medical transcriptionists create the patient records, thus capturing complete and accurate information that can aid the healthcare professional in the treatment process. Accuracy is maintained by medical transcriptionists who are not only well trained to be familiar with the language of the specialty they are transcribing, but are also updated constantly with the latest developments in the specialty. Moreover the finished transcripts are transmitted to the healthcare professionals only after undergoing a stringent quality check to ensure errors are minimized.
2. Maintaining turnaround time: For healthcare professionals to take the right decisions regarding the treatment plan for the patient it is important that not only should the information be captured accurately, but also be available on time. Outsourcing medical transcription ensures that tight turnaround times are maintained using the right people, the right processes and the right technology.
3. Using technology: Outsourcing medical transcription can make tracing patient records easier to retrieve when required through powerful archiving facilities. This can be invaluable to healthcare professionals during the treatment process.

Profitability: Outsourcing medical transcription contributes to the achievement of this goal through the following means:

1. Reducing costs: Outsourcing medical transcription ensures that healthcare facilities benefit by way of enormous cost savings in transcription costs. Outsourcing medical transcription helps reduce cost by the service provider using a verifiable, measurable, definable, consistent, fair and honest billing method. Healthcare facilities also benefit from the economies of scale that come about due to the experience of the medical transcription service provider and the best practices established by the service provider
2. Restricting cost: Outsourcing medical transcription not only ensures substantial reduction in the cost of medical transcription, it also restricts the cost of transcription to the cost per line, eliminating all indirect costs and overheads.
3. Quickening the receivables cycle: Medical transcription is the first step in the receivables cycle providing the basis for coding and billing leading to claims and reimbursement. Outsourcing medical transcription ensures that patient records are created on time, thus laying the foundation for a quicker receivables cycle.

Outsourcing medical transcription to the medical transcription service provider can not only help in creation of quality patient records, but also help healthcare facilities achieve their goals.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail quality medical transcription services from TransDyne, click here.

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Medical transcription outsourcing: Providing economical solutions

Quality healthcare is based on the foundation of the qualification, skills, experience of healthcare professionals, appropriate equipment, the right drugs and information regarding the patient’s health condition. Medical transcription plays an important role in the process of healthcare by creating patient records converting the audio files of the patient-healthcare professional encounter into text format.

Patient records act as reference points in the following areas:

• Providing demographic details of the patient
• Past and present symptoms exhibited by the patient
• Details of past examinations/tests/ procedures
• Past diagnosis/ treatments
• Drugs prescribed
• Allergy information
• Pre existing conditions

It is vital that patient records be created on a timely basis, capturing maximum information accurately. Medical transcription is the process of patient record creation. Though playing such a vital role in the healthcare process, medical transcription adds to the costs. Considering this, it is important for healthcare facilities to contain the costs of medical transcription to the maximum extent possible without compromising quality, security or turnaround time.

How can medical transcription be made economical?

Outsourcing medical transcription to a professional service provider can not only help the healthcare facility reduce cost per line of transcription, but also reduce overheads that would be incurred by having medical transcription in-house.

How is outsourcing medical transcription economical?

To find out whether outsourcing medical transcription is really economical it is important to understand the meaning of the word economical. The word economical has been defined as using the minimum of time or resources necessary for effectiveness.

Outsourcing medical transcription is an economical solution for the documentation needs of a healthcare facility. Outsourcing medical transcription helps the healthcare facility economize in the following areas:

1. Helps reduce cost per line of transcription: Outsourcing medical transcription helps reduce the cost per line of transcription by as much as 40%-60%. Apart from that outsourcing medical transcription also helps the healthcare facility contain costs to the extent the service is used. Extra expenses like overtime payment for high volumes or wastage due to idle capacity are avoided.
2. Helps reduce indirect cost of in-house medical transcription: Medical transcription requires deployment of resources like medical transcriptionist recruitment & training expenses, real estate costs, cost of transcription equipment, cost of utilities, cost of working capital, cost of IT and management resources etc. By outsourcing medical transcription all these expenses can be avoided.
3. Saves the time of healthcare professionals: Outsourcing medical transcription helps save time of healthcare professionals by allowing automatic uploads of dictation and automatic downloads of transcripts by using efficient technology and having options for integration with EMR/EHR
4. Having a transparent and well defined billing methodology: Making it easier to reconcile accounts
5. Saves the time of other support staff: Outsourcing medical transcription helps save the time of support staff by providing the following benefits:

• Powerful archiving facilities
• Having HIPAA/HITECH compliant measures in place to ensure security of data

 It can be concluded that outsourcing medical transcription is an economical solution to the documentation needs of a healthcare facility.

TransDyne is a leading provider of outsourced medical transcription services that are economical, efficient and effective. TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail economical medical transcription services from TransDyne, click here.

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Medical transcription: Is outsourcing a smart solution?

It is an undisputed fact that timely and accurate information is one of the vital elements that contribute to quality healthcare. Medical transcription is the process of providing information to healthcare professionals by creating patient records converting audio records of the patient-healthcare professional encounter into text format, thus giving healthcare professionals the solid base of content and context regarding the patient’s medical history.

It is acknowledged that medical transcription is an important contributor to the process of healthcare. But when it comes to creation of patient records healthcare facilities have various options available to them. The process of medical transcription could be carried out in-house, through independent contractors or by outsourcing medical transcription requirements to professional medical transcription service provider.

Though outsourcing medical transcription to a professional service provider is the most effective solution, there have been a lot of doubts and aspersions cast on the practice of outsourcing medical transcription. After all the process of medical transcription involves working with confidential patient information. Moreover there have been a few unfortunate incidents in the past with unscrupulous medical transcription service providers not protecting patient information or fudging with the terms of billing causing a lot of doubts.

In spite of all these unfortunate incidents outsourcing medical transcription has been found to have a lot of advantages:

Accuracy: Outsourcing medical transcription ensures that patient records are created accurately. The expertise of the medical transcriptionists in transcribing specialties and a stringent quality check policy ensures that information captured is of the highest quality

Turnaround time: Outsourcing medical transcription ensures that there are no delays in the process of record creation. This is made possible because the medical transcription service provider would have the right technology for upload and downloads and a huge pool of trained medical transcriptionists to ensure turnaround time

Cost: Reduced cost is perhaps one of the main advantages of outsourcing. The cost per line of transcription is restricted to just the direct cost per line of transcription excluding all indirect costs like rent, utilities, cost of IT etc

However to make the process of outsourcing medical transcription smart and effective it is important that the healthcare facility exercise some caution as regards the following:

Security measures: Maintaining confidentiality of patient information is of utmost importance. Therefore it is important to ascertain that the medical transcription service provider has adequate measures in place to protect the data at all stages. To ensure total security, the service provider has to take measures to secure technology, infrastructure, people and processes

Billing methods: Often during the process of outsourcing medical transcription the price quoted by the service provider is taken at face value, without examining the components of the price. Often this leaves room for manipulation on the part of the service provider. To avoid this it is important to ascertain the billing method used by the service provider and understand the components of cost. This ensures that there is clarity in terms of pricing

Testimonials: The experience of the medical transcription service provider in providing outsourced medical transcription solutions to other healthcare facilities is an indication of their expertise. Therefore it is important to check on the testimonials given by the customers of the service provider

Free trial: Apart from studying all the aspects of the medical transcription proposal, it is also important to test them. Availing a free trial of the services provides the added comfort of knowing that the service provider can deliver services as promised

Outsourcing medical transcription is a smart solution for the documentation needs of the healthcare facility provided the healthcare facility evaluates the medical transcription service provider thoroughly.

TransDyne offers quality medical transcription at reasonable prices using the character method of billing, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

For more details about smart solutions by TransDyne for medical transcription needs, click here.

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Medical transcription: Get more from outsourcing

Healthcare and medical transcription have had a long association. After all medical transcription is the process of converting the audio records of the patient- healthcare professional encounter into text format, which then forms a permanent part of the patient record. The information in the patient record is a valuable input to the process of providing quality care. Medical transcription is now a specialized service that adds value to the running of the healthcare facility. The most efficient, effective, secure and economical method of creating patient records is to outsource the medical transcription process to a professional service provider.

Outsourcing medical transcription gives healthcare facilities the added edge needed for them to focus on their core business of providing quality healthcare. Outsourcing medical transcription adds to the strengths of the healthcare facility in the following ways:

Latest technology: Medical transcription has evolved from its manual state to the digital state. Outsourcing medical transcription ensures that the burden on updating technology is on the service provider. This can result in huge savings for the healthcare facility

Professionally trained medical transcriptionists: The process of recruiting and training medical transcriptionists can be a tedious one. By outsourcing medical transcription the healthcare facility is ensured that a huge team of medical transcriptionists is at its disposal as and when required

Huge setup to back up medical transcription needs: Medical transcription requirements of any healthcare facility are unpredictable and need the backup of a huge service base, which is prepared to serve the varied needs of transcription as and when they arise. Outsourcing medical transcription solves the issue owing to the setup of the medical transcription service provider

Quality services: Outsourcing medical transcription ensures that the quality of transcription is maintained in spite of fluctuation in the needs and volume of transcription

Service 24/7: Outsourcing medical transcription ensures that the service is available to the healthcare facility on a round-the-clock basis.

Professional expertise: The experience of the medical transcription service provider over the years in serving the varied needs of the healthcare professionals provides the service provider expertise to handle the needs of the healthcare facility smartly

Saving time: Running a healthcare facility requires the healthcare professionals as well as other associated team members to put in all their efforts towards the common goal of providing quality healthcare profitably. Outsourcing medical transcription helps free the time of the healthcare facility team

Saving energy: The process of ensuring timely, accurate, secure and cost effective creation of patient records requires a lot of effort from the support staff of the healthcare facility. Outsourcing medical transcription ensures that these efforts can be focused on the running of the healthcare facility

Innovative solutions: Outsourcing medical transcription ensures that the service provider eases the process of patient record creation by providing innovative solutions to the needs of the healthcare professionals

Self-sustaining process: Outsourcing medical transcription ensures that the process of record creation takes automatically without the need for constant follow-ups

Savings on infrastructure: Outsourcing medical transcription enables the healthcare facility to save on infrastructure like space, Information Technology, utilities etc.

Savings on cost: Outsourcing medical transcription ensures that the cost on medical transcription is reduced substantially and is also restricted to the cost per line of transcription

Outsourcing medical transcription can have a lot of advantages when done in the right way.

TransDyne, a leader in the outsourced medical transcription industry offers total solutions to suit the varying needs of different of different kinds of healthcare facilities. TransDyne has teams of medical transcriptionists who are trained in different specialties, making them domain experts. This ensures that TransDyne can cope with medical transcription for any specialty with an accuracy level of above 99%. TransDyne offers a turnaround time of 24 hours with an option of a turnaround time of 4-12 hours for STAT files.

TransDyne has the technical capabilities to integrate with the existing systems of healthcare facilities, requiring no additional investments. TransDyne offers medical transcription for weekends and holidays, and has people and systems in place to cope up with varying volumes of transcription. TransDyne has software and tools that offer additional features like archiving, remote printing & faxing among other benefits. TransDyne ensures HIPAA and HITECH compliance by providing for security of confidential patient information,  securing people processes, infrastructure and technology

To avail medical transcription services from TransDyne, click here.

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Medical transcription: The role of technology

Healthcare is a dynamic process, with constant discoveries and inventions; thereby any service allied with healthcare has to be dynamic. Medical transcription is a service closely allied with healthcare. Medical transcription is the process of creating patient records by converting the audio records of the patient-healthcare professional encounter into text format. Along with the process of healthcare, the medical transcription process has also evolved, not only to cope up with the changing demands of the healthcare sector, but also with the technological innovations that have taken place.

Medical transcription has evolved from simply being the process of listening and typing, to a service, which offer various benefits making the life of healthcare professionals and the support staff at a healthcare facility easy. One just needs to look at the medical transcription process to realize the role of technology.

What is the role of technology in the medical transcription process?

The process of medical transcription essentially begins when the patient visits the healthcare facility for treatment. The role of technology starts from the very first step:

• Capturing the patient-healthcare professional encounter in the form of dictation
• Transmission to the medical transcription service provider for transcription
• The process of transcription
• Transmssion of finished transcripts to the healthcare facility
• Distribution to the right healthcare professional
• Remote printing and faxing
• Archiving
• Interface with EMR
• Security during the entire process of transcription

It is obvious that technology has an important role to play in the process of medical transcription both in terms of service and security. However technology for medical transcription entails substantial capital outlay. One easy fix to avail the right technical support for the process of medical transcription is to outsource the medical transcription needs to a medical transcription service provider who can provide medical transcription with not only the requisite benefits like accuracy, speed, low costs, security but also provides the right technical support.

What are benefits of outsourcing to a medical transcription service provider with the right technology?

Cost reduction: The right technology for medical transcription not only reduces turnaround time and protects the data during the transcription process but also helps reduce the costs. The cost per line of transcription can be reduced substantially with the use of the right technology by improving quality of audio files, speeding up the transmission process and reducing risk of data loss

Augmenting profitability: The use of technology can add to the profitability of the healthcare facility by quickening the medical transcription process thereby the accounts receivable process. Medical transcription is the first step in the reimbursement process, timely medical transcription ensures that the process of reimbursement can take place in a timely manner improving the cash flow of the healthcare facility

Better focus on core business: Having the technological needs of the medical transcription process taken care of by the medical transcription service provider, helps the healthcare facility focus all its resources on their core business of providing quality healthcare

Provision of quality services: The process of healthcare depends on many inputs, one of them being accurate and timely information. Technology used by the medical transcription service provider ensures that patient records are available on a timely manner to the healthcare professional to enable better decision making

Customer satisfaction: Usage of the right technology by the medical transcription service provider ensures quicker and better service, this leads to customer satisfaction

Reduction of malpractice litigation: The use of right technology ensures reduction in security breaches and capture of accurate and complete information in the patient record, both these factors help reduce risk of litigation

It can be seen that the right use of technology by the medical transcription service provider enables collection, management, sharing and protection of information. Another important benefit of the right use of technology is making it easy to use for healthcare professionals who are constantly challenged for time.

Considering that time is one of the most precious commodities for healthcare professionals, TransDyne believes in using technology that provides multiple features with ease of use. Some of the features of the software and tools used by TransDyne are as follows:

Smart upload: TransDyne offers doctors the choice of using modes of dictation they are already comfortable with. Then these files can be uploaded to the servers to be made available for transcription. Smart upload enables transfer of dictation files from the healthcare facility’s server to TransDyne’s server by checking for new dictations at pre-fixed intervals.

Web Delivery: TransDyne’s web delivery system tackles all issues related with tracking dictations, receiving documents and finding old files form the archives.

Smart Delivery: Smart delivery is an automated program that addresses the automatic downloads, saving files and printing needs of a healthcare facility.

HL7 integration: TransDyne can configure and send healthcare information as HL7 messages to the client’s EMR with no additional costs.

Data Security: TransDyne ensures data security of medical transcription by incorporating security measures like 128-bit data encryption, multi-tiered application architecture, design level security, safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedure and multi modal alerts.

To avail the benefits of outsourced medical transcription from TransDyne, click here

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Medical transcription services: Why is it needed?

The process of healthcare is the culmination of several inputs including the education, experience and expertise of healthcare professionals, the right equipments, the right drugs, the right procedures and therapies. The common thread that binds all these together to form the basis of successful patient care is information. Imagine a situation where the healthcare professional does not have access to the right information! That is why it is acknowledged that creation of patient records is important.

Medical transcription provides a important link to the healthcare process chain by documenting the patient-healthcare professional encounter. Medical transcription is the process of converting the audio records of the patient-healthcare professional encounter into text format. The process of medical transcription can be made more efficient and cost-effective by outsourcing the medical transcription process to a professional service provider.

Medical transcription plays an important role in the process of healthcare by creating patient records that serve the following purposes:

• Consistency in treatment: Patient records provide consistency in treatment by capturing all the details exhaustively
• Basis for subsequent visits: Patient records work as a point of reference for subsequent visits of the patient, and help curb duplication of efforts of the support staff
• Ensures patient safety: Patient records ensure patient safety by providing details on:

1. Allergies
2. Dosage
3. Test results

• Billing purposes: The information captured in the patient records form the basis for coding and billing
• Medico-legal purposes: the information captured in the patient record also serves as evidence in case of litigation

It can be seen that creation of patient records is very important to the process of healthcare. Outsourcing medical transcription to the right service provider ensures that the creation of patient records takes place in a timely, accurate, secure and cost effective manner.

The capabilities of the medical transcription service provider needs to be evaluated on the following criteria:

Accuracy: This means the percentage of accuracy of the completed transcripts vis-à-vis what was dictated. A minimum of 99% and above would be acceptable. Care should be taken to pick a medical transcription service provider who has quality check methods in place to ensure accuracy

Turnaround time: Turnaround time refers to the time taken to revert the transcribed report to the healthcare facility. A turnaround time guarantee of not more than 24 hours for normal reports and 4-12 hours for STAT reports given by the medical transcription service provider would be considered ideal

Data security: The medical transcription service provider being outsourced to should be HIPAA and HITECH compliant. The medical transcription service provider has to have adequate security measures to ensure that the confidential data transmitted back and forth is safe and secure.

Pricing: Reduced cost of transcription is one of the main benefits that a healthcare facility hopes to have, from the outsourcing option. Pricing should be fair and reasonable for the services rendered. Pricing method used by the medical transcription service provider should also be transparent and simple so that both parties can verify the same at any stage of the process

Technology: The technology used by the medical transcription company should not only be secure but should also be easy to use, without having to require extensive training.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

For more details about the advantages of outsourced medical transcription services by TransDyne, click here.

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Medical transcription outsourcing:Benefits of doing it the right way

Medical transcription has always played a vital role in the healthcare process, by creating patient records. Patient records play an important role in both the operational and commercial aspects of healthcare. Therefore it is important to ensure that creation of patient records takes place in an accurate, speedy, secure and economic fashion. Outsourcing medical transcription is an effective fix to ensure this.

What are the advantages of outsourcing medical transcription?

Speed: Outsourcing medical transcription to the right service provider ensures that patient records are automatically created within the promised turnaround time. There is no delay in the process of medical transcription due to factors like employee absenteeism, holiday/weekends etc. Outsourcing medical transcription ensures that the flow of work is constant due to the availability of a large pool of medical transcriptionists who are familiar with the requirements of the healthcare professionals.

Accuracy: Outsourcing medical transcription to the right service provider ensures that patient records are created with maximum accuracy possible. The onus of training the medical transcriptionists to achieve accuracy levels is on the service provider. Moreover accuracy is ensured by putting the transcripts through multiple quality checks, this ensures that any errors that have been overlooked are corrected, ensuring quality transcription.

Security: Outsourcing medical transcription to the right service provider ensures that the medical transcription process is totally secure. The medical transcription service provider would ensure that adequate security measures are taken to secure people, processes, technology and infrastructure.

Accessibility: Outsourcing medical transcription to the right service provider ensures that there is a systematic process in place to deliver the transcripts back to the relevant healthcare professional. This ensures that reports are easily accessible.

Affordability: Outsourcing medical transcription to the right service provider can bring down the cost of transcription while still maintaining the quality of work. Outsourcing medical transcription also has the additional benefit of eliminating indirect cost that would have been incurred by executing medical transcription in-house.

Versatility: Outsourcing medical transcription to the right service provider ensures versatility of services. Factors like different types of reports, new formats, varied templates and transcription needs for different specialties could be provided by the same medical transcription service provider. This ensures that the healthcare facility has a one stop shop for all transcription needs.

Efficiency: Outsourcing medical transcription increases the efficiency of the support staff by saving on both time and other resources like Information technology. The software and tools provided by the medical transcription service provider ensures that tracing dictation files or finished transcripts would be easy through powerful archiving facilities. Moreover additional features like remote printing and faxing makes the work environment more efficient.

Outsourcing medical transcription not only helps the healthcare facility reduce costs and speed up the receivables cycle, but also improves the efficiency of the healthcare facility’s operations. Therefore it is important for the healthcare facility to source the right medical transcription service provider for their medical transcription needs.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To benefit from the advantages of outsourced medical transcription services by TransDyne, click here.

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Medical transcription outsourcing: Quality services

Healthcare is the treatment and management of illness and the preservation of health through services offered by the medical, pharmaceuticals, clinical sciences, and nursing & allied health professionals. By the definition given here the process of healthcare depends on quality inputs from various sources. Quality information provided on a timely basis in a secure and cost-effective manner is one of the inputs

Medical transcription plays an important role in the healthcare process by creating patient records. Patient records form a reference base for healthcare professionals to draw from regarding the past and present medical history of the patient and also forms a basis for future treatment plans. Considering that medical transcription is such an important contributor to the healthcare process it is vital to ensure that medical transcription is accurate, speedy, secure and cost effective. Outsourcing medical transcription to the right medical transcription service provider can ensure that patient records are created within these parameters.

However while outsourcing a vital contributor to the healthcare process like medical transcription, it is important to evaluate the quality of services.

What are the criteria for evaluating quality medical transcription services?

A simple method to evaluate a medical transcription service provider is by asking the following questions:

Does the medical transcription service provider understand the base measures for quality?

As medical transcription is a profession closely allied with the healthcare sector, it is important for the service provider to understand that patient records need to be created with maximum accuracy, minimum turnaround time, maintaining confidentiality of patient information and in a cost effective manner.

What is the training method used by the medical transcription service provider to ensure that these base measures of quality are met?

Quality of medical transcription is totally dependent on the medical transcriptionists working on the transcripts. Therefore it is important that the medical transcription service provider give due importance to the training program designed for the medical transcriptionists. Proper training ensures not only accuracy, but also helps maintain turnaround time guaranteed and confidentiality. All these factors help in controlling costs.

Does the medical transcription service provider have a sustainable model for providing services?

Providing quality medical transcription services is a continuous process. It is important for the medical transcription service provider to be geared towards continuous services by having the right team, the right processes and the right technology.

Does the medical transcription service provider have training programs to continuously update its team?

Healthcare is constantly changing with discovery of new illnesses, drugs, procedures, surgery methods and therapies added everyday. It is important for the medical transcription service provider to constantly update the knowledge base of its team to enable them to provide flawless transcription services.

Does the medical transcription service provider have the practice of innovating products based on ever changing needs of the healthcare professionals/healthcare facilities?

Healthcare sector is not only affected by new development in the medical sector but also innovations in the Information Technology sector and due to statutory norms. It is important for the medical transcription service provider to gear its services to provide for these changes.

Does the medical transcription service provider accept feedback from healthcare professionals/healthcare facilities to improve their processes?

It is important for the medical transcription service provider to tailor their products to meet the specific demands and needs of the end user. To do this the medical transcription service provider has to have open channels of communication to constantly gather inputs from healthcare facilities innovate their services to fulfill the needs of their customers.

TransDyne, a leading provider of outsourced medical transcription services ensures quality services by:

• Understanding the base measures of quality transcription
• Having the right training program
• Having the right team, process and the right technology
• Continuously updating their team on the latest developments in the healthcare sector
• Innovative software and tools to ease the burden of healthcare professionals
• Accepting feedback from customers to provide better services

To know more about quality medical transcription services by TransDyne, click here.

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Medical transcription outsourcing: Providing more options

The profession of healthcare has always been challenging. Firstly healthcare is a service and as in every service industry the challenge is to provide good service every time. Secondly the healthcare sector is very dynamic and healthcare professionals and healthcare facilities have to constantly educate themselves and upgrade their infrastructure to provide services as per changing needs. Lastly healthcare is a critical service involving quality of life and life & death situations. Therefore it is important for healthcare facilities to focus all their resources on their core business and outsource all non-core activities.

In a situation where resources are limited and demands are vast, it is important to outsource activities like medical transcription. Medical transcription is the process of converting the audio records of the patient- healthcare professional encounter into text format. Outsourcing medical transcription ensures that patient records are created in an accurate, timely, secure and cost-effective manner. Not only this, outsourcing medical transcription has other advantages. One of the main advantages of outsourcing medical transcription is that of providing more options to the healthcare facility.

The options available to the healthcare facility, by outsourcing medical transcription are as follows:

One stop solution for all specialties: Outsourcing medical transcription offers healthcare facilities the flexibility of expert and accurate medical transcription for all specialties. This option comes in very useful when the healthcare facility has expansion plans to add on new specialties. The document creation needs of the new specialties can be accommodated without any issues with regard to accuracy or turnaround time

Medical transcription in the formats/templates required: Different healthcare professionals require transcripts in different formats. Outsourcing medical transcription ensures that the format/template requirement of each healthcare professional is met with

Flexibility in volume: One of the challenges faced by healthcare facilities is the inability to predict the volume of patients. Having medical transcription in-house would inevitably lead to either idle capacity or delay in record creation. Outsourcing medical transcription ensures that the healthcare facility can expect seamless service through varying volumes including holidays and weekend transcription requirements

Retaining familiar modes of dictation: Outsourcing medical transcription to the right medical transcription service provider ensures that healthcare professionals can retain their familiar modes of dictation. This enables healthcare professionals to make optimum use of their limited time resources

Adoption of EMR/EHR: Outsourcing medical transcription to the right medical transcription service provider would not only ensure that all the nuances of the patient-healthcare professional encounter are captured, but also enable transmission of this information into the EMR/EHR through HL7 interface

Flexible options for turnaround time: Turnaround time of patient records needs to be customized as per the needs of healthcare professionals, the kind of report and status of the patient. Outsourcing medical transcription ensures that the turnaround time is maintained as per the specification of the healthcare professional. This not only ensures quality care but also quickens the receivables cycle

Multiple document delivery systems: Outsourcing medical transcription ensures that the healthcare professionals can receive the finished transcripts through various modes as specified by them. Additional benefits like remote printing/faxing adds to the convenience of the healthcare professional.

Outsourcing to the right medical transcription service provider can help the healthcare facility concentrate on their core business, by offering service with multiple options for all their requirements.

TransDyne, a leader in the outsourced medical transcription industry offers multiple options to suit varying need of different of different kinds of healthcare facilities. TransDyne has teams of medical transcriptionists who are trained in different specialties, making them domain experts. This ensures that TransDyne can cope with medical transcription for any specialty with an accuracy level of above 99%. TransDyne offers a turnaround time of 24 hours with an option of a turnaround time of 4-12 hours for STAT files.

TransDyne has the technical capabilities to integrate with the existing systems of healthcare facilities, requiring no additional investments. TransDyne offers medical transcription for weekends and holidays, and has people and systems in place to cope up with varying volumes of transcription. TransDyne has software and tools that offer additional features like archiving, remote printing & faxing among other benefits. TransDyne ensures security of confidential patient information, by securing people processes, infrastructure and technology

To avail medical transcription services with multiple options from TransDyne, click here.

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